We are working hard to provide best customer experience. If you are have any issues with the product purchased onwww.teapods.com, please contact us within 14 days of your purchase.
Please be advised, we can not be honoring return,
exchange or refund based on preference due to not liking taste after trying it.
Orders usually shipped by the following business day. Some orders have 2-3 business days handling time. Backordered shipped as described. We are responsible for your order until it reaches the USPS or UPS office, after that, it is out of our control. Please track your order via tracking information provided in order shipment notification email; please contact USPS or UPS directly for any questions. We can not be responsible for any carrier delays during delivering process.